Support
Committed to customer satisfaction.
Our proposition
01
Multi-channel capabilities
Email, chat, voice, self-help options or social media options depending on your business preferences.
02
Tiered support options
Trained to handle a wide range of customer inquiries, providing prompt and reliable assistance, the way you prefer it.
03
Fully branded experience
A seamless and consistent experience with our fully branded solutions that align with your company identity and values.
04
Customer satisfaction and loyalty
Deliver excellence, meet the expectations of highly demanding customers, and monetise your business.
Why HOPPA! Platform
01 Expertise
A team trained on your products, services, and company values, enabling them to deliver personalised and tailored assistance to your customers.
02 Capabilities
We go beyond standard customer support by representing you in your desired way in terms of supported contact channels, languages, tone of voice and culture.
03 Scale
Our support team is equipped to handle various customer inquiries, ranging from general assistance to technical support. At a scale.
04 Efficiency
Our support team is committed to ensuring a superior customer experience that reflects the excellence of your brand. Quickly and efficiently. By following strict quality guidance and your corporate requirements.
